Privacy policy

Katrine Marso is committed to protecting your confidential information online. Please read the following policy to understand how your personal information will be treated when you shop on our website and on our app, namely (hereinafter the "Website").

If you have any questions about the collection and processing of data even after reading this policy, you can contact us directly at the following email address: We commit to respond promptly to your questions.

It is your responsibility to regularly review this policy and any changes made to it. If you continue to use our website after the new version of this policy has been published, it means that you accept the changes and are bound by them.

  1. Collection of Information

Katrine Marso does not collect information identifiable to a physical or legal person unless that person provides this information voluntarily. When you give us personal information, you agree to the way Katrine Marso collects, uses, discloses, and otherwise manages this information as described in this policy. We collect your personal information when you:

  • A) Purchase products from the website; 
  • B) Create an account on this website; 
  • C) Complete a survey, participate in a contest, or any other promotion; 
  • D) Subscribe to our newsletter; 

Personal information may include your name, address, email address, phone number, purchased items, date of birth, payment method, and any other personal information that you may give to Katrine Marso. In addition, personal information may also include information automatically collected when you visit our website. Indeed, we collect information from your browser. For example, it could be your IP address, the type and language of your computer, access times, the content of any undeleted cookie that your browser has accepted from us (see the "Cookies" section of the Terms & Conditions), and the address of the websites from which you were redirected to our website (hereinafter collectively the "Personal Information").

  1. Use of Information

Katrine Marso uses personal information to process your orders and requests concerning the products and services offered on the Website and to follow up on these orders or requests.

Katrine Marso also uses this personal information to send you, according to the choice you have expressed, advertising material or additional information about its products, services, surveys, contests, promotions, and special offers, for marketing purposes. However, you are free to choose not to receive advertising or commercial material at any time.

Katrine Marso also uses personal information to conduct market research and research performance with a view to improving customer service and the quality of products and services on the website.

Katrine Marso may also use this personal information to contact you regarding the use of the website as well as the products and services you purchase.

  1. Disclosure of Personal Information

We want you to understand with whom we share the information we collect about you, about your activities on our website or when you use our services. Consequently, we do not share your personal information, except with your consent, which is expressly granted by your use of the website as provided for in paragraphs i) to iii) of article 1 above and in the following situations:

i) Authorized service providers: we may share your Information with service providers who perform operations on our behalf. Among the services offered by these providers are order processing and credit card payments, delivery, customer service, marketing assistance, sales and activity analysis, website feature support, conducting contests, sweepstakes, and surveys, and supporting other functions of our website. These service providers may have access to your personal information solely for the purpose of fulfilling their functions;

ii) Business partners: we may share your personal information with our business partners to offer you products, services, promotions, contests, or sweepstakes through our website or our services. Our partners may use your personal information in accordance with their own privacy policy. To learn more about the privacy policy of one of our business partners, you need to contact that partner directly;

iii) Other cases: by using our services and providing us with your personal information, you consent to Katrine Marso disclosing this in the following circumstances:

  • a. In response to a requirement provided by law, including a subpoena, a court order, a request from a law enforcement agency, or another governmental agency, to exercise or assert our rights recognized by law, and to mount a defense to a legal claim;

  • b. As is reasonably necessary to protect the rights, property, and safety of our company, our users, and our employees, including investigations or measures to prevent suspected fraud and illegal activities or any other reprehensible act, to enforce the terms of use of the website or to enforce other agreements or policies, as well as to protect Katrine Marso and other visitors to the website or users of the products and services offered by Katrine Marso; and
  • c. In the context of a significant transaction of the company, such as the sale of our company, a divestiture, a merger, a sale of assets or in the unlikely event of bankruptcy. Any third party to whom we disclose your personal information is authorized to use this information in accordance with this privacy policy only, unless otherwise indicated by you.
  1. Modification or Deletion

If you have a Katrine Marso account, you can request the deletion of the account by sending an email to The personal data linked to the said account will be deleted. However, the data related to past orders will not be deleted for accounting and statistical reasons.

  1. Retention Policy

If you close your Katrine Marso account, we may retain some of the information entered in your account for analytical purposes or for account management integrity, fraud prevention, recovery of required fees, enforcement of terms of use, taking measures that we deem necessary to protect the integrity of our website or our users or any other measures permitted by law. Moreover, if some of your information has been provided with your consent to event organizers or third parties, the use and retention of your information will be subject to the policy of these third parties.

  1. Disclosure

We may disclose your personal information if the law requires us to do so or if you violate our general terms and conditions of sale and use.

  1. Protection of your personal information

We take necessary security measures, including physical, electronic, and procedural measures, to protect your personal information from unauthorized access and disclosure. For example, only our authorized employees can access personal information and can only do so when access to this information is necessary for authorized administrative functions, and we use firewalls.

While we take the security measures required by law, no security device is infallible. Users must exercise vigilance in the processing and disclosure of their personal information and should avoid sending their personal information via insecure email.

  1. Other information collected using our site

We use various technologies to collect information from your computer and information about your activities on our website.

Other technologies: We use standard internet technology, for example, pixel beacons, spy pixels, and other similar technologies to track your use of our website. We insert spy pixels into promotional emails and newsletters to verify if messages are opened and if you follow up. A spy pixel is a small file placed on a web page that allows a website to perform certain tasks, including counting users who visit the said page or accessing cookies. We may also receive an anonymous identification number if you access our website through an advertisement displayed on a third-party website. The information we collect in this way allows us to personalize the services we offer to visitors to our website, deliver targeted advertising, and assess the overall effectiveness of our online advertising or other activities.

  1. Links

You may be asked to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend you read their privacy policies carefully.

  1. Changes made to this privacy policy

We reserve the right to modify this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately after their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we disclose it, if any.

  1. Duration of the retention of personal information

Your personal information is kept for an indefinite duration according to the law requirement or as long as it is necessary to keep them for the purposes set out in this policy.

To install this Web App in your iPhone/iPad press and then Add to Home Screen.